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Sewer FAQs

What should I do if I am experiencing a sewer backup at my property?

Immediately call the Oldham County Environmental Authority 24 hours a day at 502-225-9477.  The following water-using activities should stop until the backup is assessed by the OCEA:

  • Running sink water
  • Showering
  • Flushing toilets
  • Using the washing machine
  • Using the dish washer

Click here to view the OCEA Backup Brochure

Can I receive an adjustment on my sewer bill if I filled my pool recently?

The Oldham County Environmental Authority does not offer any adjustments for consumption charges related to pool fills.  There is no accurate method to determine the amount of water used in filling the pool or the sewer usage for the billing period, therefore, in an effort to be fair and keep rates as low as possible for all customers, we must bill for all water and sewer that passes through the meter. Louisville Water Co. rents temporary meters for this purpose so their customers are able to avoid sewer consumption charges.  Another alternative is to have a permanent irrigation meter installed. For further information please contact your drinking water provider.

How many sewer companies are there in Oldham County?

There are three sewer companies servicing customers in Oldham County:

  • Metropolitan Sewer District – Western Oldham County residents (areas of Crestwood, Goshen, and Prospect)
  • LaGrange Utility Commission – LaGrange residents
  • Oldham County Environmental Authority – residents of the following areas/subdivisions:
Why do we sometimes smell odors near a wastewater treatment plant?

Odors are a natural part of the substances handled and treated at any wastewater treatment plant. Odors are typically contained to the wastewater treatment plant site; but occasionally odors drift from the plant site depending on weather conditions and wind direction. Routine treatment operations are designed to reduce the amount of odors present; however, certain weather conditions and equipment maintenance may lessen the effectiveness of these routine odor control operations.

What causes these odors?

Most of the odors detected in and around wastewater treatment plants are signals that nature’s treatment process is working; organic matter is decomposing and pollutants are being removed from the wastewater. The three major odorous compounds naturally occurring in the treatment process are detectable by the human nose at extremely low concentrations

sewer map